Privacy Policy

Privacy Policy

Thank you for visiting the Monterey Spine & Joint website. This online privacy policy is designed to inform you about how we will collect and use information from our site so that you can make an informed choice about using this site.

Please be advised that your use of this site constitutes your acceptance of the provisions of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, the Terms of Use or any other policy governing your access or use of our site, you should immediately terminate your access and not use the site. Monterey Spine & Joint reserves the right to change the provisions of this Privacy Policy at any time but will alert you that changes have been made by indicating on the Privacy Policy the date it was last updated. Your use of the site following the posting of such changes or revised policy shall constitute your acceptance of any such changes. We encourage you to review our Privacy Policy whenever you visit our website to make sure that you understand how your information will be used.

Your California Privacy Rights

Pursuant to California law, our California customers may request certain information regarding our disclosure, if any, of the customer’s personally identifiable information to third parties for their direct marketing purposes during the preceding calendar year. Such requests should be sent in writing to: Monterey Spine & Joint, 12 Upper Ragsdale, Suite A Ryan Ranch Monterey, Calif. 93940.

What information do we gather?

Information on the Monterey Spine & Joint website is gathered in two ways: (1) passively (for example, through our site’s technology); and (2) actively (for example, if you send us an email request).

When you visit our site, our software automatically collects some information from your computer. The information includes the unique Internet address assigned to your computer, your Internet service provider, your browser type and version, and your operating system.

We also collect information when you voluntarily submit it to us. For example, if you ask for more information on Monterey Spine & Joint’s services, we may store in our files the information you provide and use it for marketing purposes. Similarly, if you contact us through our site to inquire about employment opportunities with Monterey Spine & Joint, we may collect and store in our files the information you provide and use it for recruiting purposes. If you wish to inquire further about employment opportunities, you will be asked for information necessary for the recruiting process, such as your name, contact information, and technical experience. Monterey Spine & Joint will not use or share this information with anyone except Monterey Spine & Joint internal personnel. Please note that people under 18 years old are not authorized to submit recruiting information.

If you are using the site to access our electronic payment system, we may request certain financial information so that we may effect the payment transaction. Our payment system may collect, store and use non-public personally identifiable information such as your name, address, credit card number, bank routing and account number, Monterey Spine & Joint account number and e-mail address to process your payments. In addition, the payment system will also collect information regarding the actual bill payment transactions, including the dates and amounts paid. Monterey Spine & Joint will store and protect this information in the same manner we store and protect other personal customer information, and this is true both for our current customers as well as our former customers. We will only disclose information to third parties about your account or the transfers you make:

Where it is necessary for completing transactions you authorize (for example, to an outside service provider that operates the electronic payment system for us),


In order to verify the existence and condition of your account for a third party, such as a credit bureau,


In order to comply with government agency or court orders,


If you give us your written permission.

How do we use the information we collect?

We may collect the information you voluntarily submit to us and use it for the purposes for which it was submitted. We may also use the information that you voluntarily submit to us in the following ways:

To provide you with information about Monterey Spine & Joint; to request feedback and to enable us to develop and improve the features and content of the site and the services available from Monterey Spine & Joint; to contact you regarding your use of the site, changes to the Terms of Use, Privacy Policy or other policies, and our use of the information you submit; and to contact you regarding new site features, news about Monterey Spine & Joint, events, marketing offers, products, services, and other opportunities. If we wish to use the information for other purposes, we will notify you prior to such use. If you object to any such use, you can email us at to let us know of your objection and we will not use your information for such purpose. If you wish to have any personal information you have sent to us removed from our database, please email us at

What are cookies and how do we use them?

A cookie is a small file of information that our server sends to your computer when you visit our site. The cookie allows our server to track how you navigate through our site, such as what pages you viewed. The cookies we use identify you merely as a number, and they are destroyed when you leave our site. (If you are uncomfortable regarding cookie use, please keep in mind that you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. However, disabling cookies may impair your ability to participate in certain activities on our site or the recruiting site.

How do we use the information we collect passively and with cookies?

We analyze the information we collect passively and with cookies to determine what is most effective about our site, to help us identify ways to improve it, and eventually, to determine how we can make it more effective.

What information do we disclose to third parties?

Monterey Spine & Joint will not sell, lease, or rent information we collect passively or with cookies. Nor will we sell, lease, or rent information you provide to us directly, including information for recruiting purposes. Monterey Spine & Joint may disclose information it has collected if required to do so by law, or in the good-faith belief that such action is reasonably necessary to: (1) comply with legal process; (2) respond to any claims; or (3) protect the rights, property, or personal safety of Monterey Spine & Joint, our customers, or the public.

Disclosure of Personal Information

We will not disclose to unaffiliated companies any information we gather from you that could be used to personally identify or contact you (“Personal Information”), except as set forth in this Privacy Policy or as disclosed to you at the time you provide such information. Monterey Spine & Joint may disclose such Personal Information to independent contractors, service providers, and consultants that are engaged by or working with Monterey Spine & Joint. We request that any third parties who obtain access to such information comply with the terms of this Privacy Policy.

Disclosure of Aggregate Information

We may provide information we collect that does not allow you to be personally identified or contacted (“Aggregate Information”) to third parties, including, without limitation, information about your access and use of the site. For example, we might provide such Aggregate Information to a third party to inform the party of the number of users of the site and the activities they conduct while on the site.


We use physical, administrative, and technical controls to secure the personally identifiable information that we maintain. While we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information. Monterey Spine & Joint is not responsible for any breach of its security or for the actions of any third parties that may obtain any personal information. You are prohibited from violating or attempting to violate security for or otherwise interfering with the operation of the Sites. You may not access information not intended for your use or access.

Where is the site located?

Monterey Spine & Joint controls this site from its offices in the United States. Monterey Spine & Joint makes no representation that materials in the site are appropriate or available for use in other locations. If you choose to access this site from other locations, you are doing so at your own initiative and are responsible for complying with applicable local laws. The terms of this policy and the use of this site are governed by the laws of the state of California. Use of this site is unauthorized in any jurisdiction that does not give effect to the provisions of this policy.


If you have any questions, please email our webmaster at